Policy and Procedure Development
Of all the vital assets a company has, none are more
important than its employees. An educated and
properly trained staff can take an organization from
obscurity to distinction, from dismal failure to
Conversely, a staff with little knowledge of the
proper procedures to follow can doom a company to
disaster. This misfortune could take place slowly at
a glacial pace or faster than anyone thought
possible. But slowly or quickly, the calamity that
ensues is caused by absent or improper policies and
How can company employees be successful in their
jobs if they aren’t given the correct guidelines to
follow and direction to take?
The answer is, they can’t.
Employees that have not been given concise
procedures to perform their duties, or a set of
policies to inform them what is acceptable or
unacceptable behavior in the workplace can’t be
expected to perform at their best. Unfortunately, in
the majority of organizations, owners and managers
expect ideal performance day after day without
giving employees the tools to succeed.
And when the deficient policies and procedures
relate to protection of the workplace, these
dangerous conditions could risk the safety and
security of the organization’s employees, assets,
client relationships and the ever-important company
Secure Strategies is the solution to this dilemma.
We are advisors to small, medium and large companies
across New England, and over the years have provide
the correct tools to thousands of employees, so
everyone knows what to do and how to do it.
So what are policies and procedures anyway?
"Policies" are management instructions indicating a
course of action or a guiding principle. They are
high-level statements that provide guidance to
workers who must make present and future decisions.
They can also be generalized requirements that must
be written down and communicated to certain groups
of people inside, and in some cases outside, the
Policies are mandatory and can also be thought of as
the equivalent of an organization-specific law.
Special approval is required when a worker wishes to
take a course of action that is not in compliance
“Procedures” are specific operational steps or
methods that workers must employ to achieve a
certain goal. For instance, in many hospitals there
are specific requirements for assuring the security
of public entrances after normal business hours. In
this example, a policy could describe the
need for checking the entrances on a pre-determined
schedule after 5:00 pm. The corresponding
procedure would detail the proper steps to take
to make sure the door is locked properly, what to do
if the locking hardware is malfunctioning and who to
contact to ensure the repair will take place.
What if I don't have proper policies and procedures?
When there is a
lack of policy and procedure, the employee is left
with no firm guideline or standard to follow; he may
be misinformed or under-informed, and he may make up
procedures on his own to fill the gap in his base of
knowledge. Either of these scenarios can be
disastrous to not only the employee, but to the
organization, its customers and its reputation.
Secure Strategies can give your employees the tools
to succeed. We are well-versed in Policy and
Procedure creation, implementation and training.
Here are some topics of the policies and procedures
we have developed to help companies become
successful and secure:
Sensitive Document Control and Classification
Drug and Alcohol Use
Emergency Response Plans
Identification Badge Use
Incident Reporting Forms
Lock and Key Control
Mail Handling Procedures
Security Program Management
Suspicious Package Handling
Employee Termination Procedures
Call us today to discuss how to make YOUR
organization more secure, safe and productive.